Ordering

Simply take a look at the back of your Apple Watch. In the small text, encircling the health sensors, your watch will read:

Apple Watch • Series # • ##mm Aluminium & Ceramic Case • Ion-X Glass • GPS •

Yes! Our bands are compatible with every Apple Watch generation, from Series 1 to 7 and SE.

Apple names their watches based on screen size, not physical size. In previous generations, the screens on Apple Watches were smaller and the bezels were larger. In 2018, Apple jammed a 40mm screen in to their originally 38mm Apple Watch, which became an even larger 41mm screen in 2021. Likewise, the 42mm Apple Watch got a 44mm and then 45mm screen upgrade. This did no affect band compatibility.

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 24 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

We completely get it, we change our minds too! Simply email us at hello@replicabands.com.au or use the contact form found here.

Shipping

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

We use Australia Post for all orders.

From the day you receive your shipping confirmation, most orders arrive within 4 business days (2 business days express).

Please note these are delivery approximates. Actual delivery times may vary, particularly during lockdowns and border closures. Orders to Northern Territory, South Australia, Tasmania and Western Australia generally take longer.

Oh no! Please file a claim with the shipping carrier first, then contact us letting us know your order number and your specific claim number. Once we receive that, we will work together to come to the best resolution.

Returns & Exchanges

We want you to be completely satisfied with your purchase. Not the perfect fit? Don't like the colour? Just let us know—we’re happy to help! We offer free shipping on all returns.

Any item can be refunded if it is returned within 30 days of purchase. To be eligible for a return, your item must be in the same condition that you received it. All shipping costs are covered by us. Simply email us at hello@replicabands.com.au and we will provide you with a prepaid return envelop (please allow 3-5 business days for that to arrive). Once received, simply place your band/bands inside and take it to your local Australia Post office or red street box.

We will notify you once your return has been received and approved. The refund will be processed to the original method of payment.

90 Day Guarantee

We stand by our products. If your band breaks within 90 days of purchase, please contact us and we will send you a free replacement band.

Please allow 6-12 business days for us to receive your order. Heads up—it may take up to 10 business days for us to process your return. Once your items have undergone (and passed!) inspection, we will issue your refund to the original form of payment and will notify you of your refund via email. After your refund has been issued by us, please allow 2 additional business days for those funds to be posted to your account. Please note that your refund may only be credited to your original method of payment.