Any item can be refunded if it is returned within 30 days of purchase. To be eligible for a return, your item must be in the same condition that you received it. All shipping costs are covered by us. Simply email us at and we will provide you with a prepaid return envelop (please allow 3-5 business days for that to arrive). Once received, simply place your band/bands inside and take it to your local Australia Post office or red street box.

We will notify you once your return has been received and approved. The refund will be processed to the original method of payment.

90 Day Guarantee

We stand by our products. If your band breaks within 90 days of purchase, please contact us and we will send you a free replacement band.